SHIPPING POLICY
Shipping Policy
We offer FREE GROUND SHIPPING to the continental USA on all items. Most items ship the same or following day after full payment is received. During peak times some item shipments may be slightly delayed. Tracking numbers will be emailed to you as soon as they are available. Please Note: FREIGHT DAMAGE MUST BE NOTED ON SHIPPING DOCUMENTS AT TIME OF RECEIPT, CONCEALED DAMAGE IS NOT COVERED UNLESS NOTED. PLEASE OPEN BOX TO INSPECT PRIOR TO SIGNING. We use a variety of shipping companies including USPO, UPS, FedEx, DHL and varies freight forwarders. You will always be informed of the shipping status and be provided tracking numbers on your purchase.
Hawaii, Alaska, Puerto Rico and all international orders please contact us for additional shipping cost. You will be provided a quote for the best shipping solution.
International Shipping Policy
We Ship Worldwide!
We can ship most items internationally directly to your location or through a freight forwarder you may experience longer shipping times due to customs related delays. Please contact us for a quote on additional shipping cost to your location.
Special Notes For International Orders:
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Import duties, taxes and charges are not included in the item price. These charges are the buyer's responsibility.
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Shipping charges are not included in the item price. Please contact us for a quote on additional shipping cost to your location.
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Please check with your country's customs office to determine what these additional costs will be prior to buying.
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These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.
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Any returns are subject to our Return Policy.
You can find additional information on customs, duties and taxes that you may be responsible for from USPS, UPS and World Customs Organization web sites.
If you still need assistance, please contact us at 1-858-883-1886 or info@BlackHoleSkimmers.com.